Terms & Conditions | Privacy Policy, Refund, Cancellation, and Delivery policies of iZone Telecom, Inc.

Terms & Conditions | Privacy Policy, Refund, Cancellation, and Delivery policies


We collect information from you when you register on our site or use one of our apps or place an order.


When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.


What do we use your information for?


Any of the information we collect from you may be used in one of the following ways


Explicitly state: “The card details will NOT be stored, sold, shared, rented or leased to any third parties”.

If any details will be collected from the customer online (e.g. name, contact, delivery address, email address) these details will be stored in our secured database and will not be  shared, rented or leased to any third parties.


Delivery/Shipping Policy: 


Licenses will be delivered by email and/or SMS and the customer profile will have a transaction log.


Refund/Return Policy:


Once the transaction is completed, customers can complain that the software didnt function or work as explained and the customer can return the purchased license with in 1 month from the date of the transaction. To Request a refund you need to send email to sales@izonetelecom.com requesting a refund.


Cancellation/Replacement Policy


Customer can report a complain to cancel a subscription or License only under the following conditions.

Wrong product delivered by iZone Telecom

The License delivered is defective.

The Email and/or SMS was not delivered by the customer

The License was not delivered within 48 hours.


Governing law : Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.”


Address & Contact Details:  

Dubai, Au Tower , Office 16D  with P.O. Box 126824

Contact number  +97143911391

Email : admin@izonetelecom.com



How do we protect your information?


We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.


We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database.


After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.


Do we use cookies?


Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information


We use cookies to understand and save your preferences for future visits.


Do we disclose any information to outside parties?


We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


Childrens Online Privacy Protection Act Compliance


We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.


Your Consent


By using our site, you consent to our websites privacy policy.


Changes to our Privacy Policy


If we decide to change our privacy policy, we will post those changes on this page, and/or send an email notifying you of any changes.





Updated on 31 DEC 2020